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Fujifilm Issues Official Statement Regarding Fujifilm X100V Overheating Reports

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Last month we reported about a Fujifilm X100V overheating test made by Andrew.

He tested his Fujifilm X100V under a variety of situations and here are his findings:

  • for stills: In real world photographing there is nothing to be concerned about. He got the yellow overheating warning only after 600 continuous shots in combination with 100/105 Fahrenheit (37/40 Celsius) room temperature
  • for video: after 12 minutes 4K shooting he got overheating warning. So X100V is not a good camera to shoot longer 4K video clips

Fujifilm now issued an official statement regarding the heat generation and they seem to confirm Andrew’s findings, as Fujifilm says:

When the X100V is used in a continuous manner (such as with continuous video shooting) or when used in a high temperature environment or direct sun light, a user may feel the grip become noticeably hot, due to heat generation within the camera’s electric circuit board and battery.

Now, I doubt people who buy the Fujifilm X100V usually shoot 600+ continuous images under 105 Fahrenheit or longer 4K video clips. If you do so, the X100V wasn’t probably the camera for your needs, anyway.

But if you get the overheating warning much earlier than in Andrew’s test, then definitely contact your local Fujifilm support and ask for a fix.

Down below the official Fujifilm statement.

But bfore that, here is what a FR-reader said in the comments here:

I purchased an 100V through Amazon.ca on 5 April. The vendor contacted me today: while they have stock they could not fulfill my order as Fuji had released a recall on the 100V by serial number based on the overheating issue. The dealer told me that Fuji would not be issuing a recall to customers at this time as their factory and refurb facilities are closed during this crisis.

Notice Regarding Continuous Use of FUJIFILM X100V

April 3, 2020
FUJIFILM Corporation

To our valued customers

Thank you very much for purchasing and using our products.

When the X100V is used in a continuous manner (such as with continuous video shooting) or when used in a high temperature environment or direct sun light, a user may feel the grip become noticeably hot, due to heat generation within the camera’s electric circuit board and battery. It is important to note that this heat will not generally affect the camera’s performance until the camera shuts off as described below. However, the emulating heat may cause skin irritation and may ultimately be uncomfortable for the user.
When the camera’s temperature increases in this manner, a yellow warning icon first appears on the LCD screen. If the temperature increases further the red warning icon will appear and shortly thereafter, the camera will turn off automatically.

In cases where the X100V shuts down automatically, we would recommend that you permit the camera to cool down before further use.

In situations where the use environment is particularly hot or where the user has blood circulation or sensitive skin issues, we would recommend use of a tripod or a gimbal for periods of continuous shooting. As noted above, the camera will shut off in the event of a significant temperature increase.

You can rest assured that Fujifilm is absolutely committed to quality and service excellence, with respect to the X100V, and with respect to all other FUJIFILM products.

Fujifilm X100V: BHphoto / AmazonUS / Adorama / Focuscamera

Top X100 Community: Fujifilm X100 facebook group

via fujifilm

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