Dear customer
We would like to thank you for your continued patronage of Fujifilm products.
It has been revealed that the “Vertical Battery Grip VG-XT4“, which was released on April 28, 2020 (Tuesday), was shipped without a product warranty.
Product Name
Vertical position battery grip VG-XT4
Therefore, we will support the following for this product.
[If you request free repair within 1 year after purchasing the vertical battery grip (* 1)]
- (1) When the vertical battery grip (* 1) and digital camera (* 2) or digital camera lens kit (* 3) are purchased at the same time
- We will support you if you show the camera body warranty of the digital camera “FUJIFILM X-T4” to our repair window.
- ② When purchasing only the vertical battery grip (* 1)
- We will do our best to provide you with a receipt showing your purchase history or a copy of your receipt at our repair service.
[When requesting the product warranty for the vertical battery grip (* 1)]
We will send it to the designated address by mail, so please contact the following support center.
* 1 Vertical battery grip “VG-XT4”
* 2 Digital camera “FUJIFILM X-T4”
* 3 Digital camera lens kit “FUJIFILM X-T4” “XF16-80mmF4 R OIS WR”
We sincerely apologize for causing any inconvenience to our customers.
We will make further quality control and strive to prevent recurrence.
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