Customer Service Compared: Fujifilm keeps up with Canon, Sony is Worst – How Good is the Fuji Service in Your Country? (POLL)

Share

Tony Northrup investigated in a poll, which camera service is the best. The results:

  1. Olympus: 90.5% satisfaction
  2. Canon: 84.6% satisfaction
  3. Fujifilm: 84.6% satisfaction
  4. Nikon: 80.5% satisfaction
  5. Sony: 70.6% satisfaction

Speaking of Fujifilm service…

I am curious to know how satisfied you are with the service in your country.

According to feedback I got so far, I have the impression that the service in UK is probably the best in the Fujifilm world. But I also hear stories that are pretty frustrating coming from other countries.

In order to let Fujifilm know, I decided to launch a poll, which might help them to see, where there is still room for improvement.

Of course I can’t include all countries, so I will select the top 10 countries amongst FujiRumors readers.

NOTE: I have just been informed that Fuji professional service (FPS) has been launched also in Australia. Register here

Follow FujiRumors on Facebook, RSS-feed, Twitter, Youtube and Instagram.

Our Owners Groups

Our Facebook Pages

Your Fuji Support Poll

Share
** CLICK HERE to Read the Rest of the Article **

Commlite CM-EF-FX Firmware Update 1.21 released

Share

Commlite CM-EF-FX Smart AF Adapter firmware update version 1.21 has just been released.

  • Bug Fix: Fixed blackout and improved stability when using X-H1, X-T3 and X-T30
  • Operation stabilization and focus accuracy have been improved for some sigma lenses

Download links:

Amazon Purchase Link:

List of smart adapters available for Fujifilm X mount

Share

Viltrox 85mm f/1.8 vs Fujinon XF 90mm f/2 Comparison

Share

The brand new Viltrox 85mm f/1.8 autofocus lens for Fujifilm X is getting the more and more attention since FujiRumors started covering it with this hands-on test back in September 2018 (includes RAW samples to download).

This time Mattias and Andrew compare it also to the Fujinon XF 90mm f/2. Mattias used it on an X-Pro1 and X-E3, whereas Andrew on the Fujifilm X-T3. Their findings do not correspond always.

Viltrox 85mm f/1.8 for Fujifilm: BHphoto, AmazonUS

Check out the main points below:

Share
** CLICK HERE to Read the Rest of the Article **

FUJIFILM GFX 50R and X-T30 crowned Winners at the 2019 TIPA World Awards

Share

 

Tipa Awards 2019

We already questioned a few times, if these awards make sense, by disclosing how the award business works. But for some reason many Fujifilm X and GFX still rejoice when they read about Fujifilm winning an EISA, TIPA or whatever else award.

So I don’t want to be the spoilsport here, let’s just ignore it all and rejoice once again :).

Oh, and btw, don’t take any award seriously, that does not assign a price to the stellar FUJIFILM XF 200mm f/2 R LM OIS WR.

Here are all the winners:

Cameras

Lenses

Other Awards

The Fujifilm winners:

  • X-T30
  • GFX 50R

Press Release

Share
** CLICK HERE to Read the Rest of the Article **

Fujifilm X-H2, X-T4 and X-Pro3 with Samsung Pixel Merge Technology for Variable Megapixel Sensor

Share

Fujifilm & Samsung

Back in 2018 Samsung and Fujifilm officially announced the development of a new CMOS image sensor technology for enhanced light sensitivity and color fidelity, called ISOCELL+ sensor (full report here).

This sensor structure also allows for the revolutionary “pixel merge technology“, already used in the Samsung Galaxy A7

This is how it works on the Samsung Galaxy A7: the 24 megapixel sensor can, for better low light image quality, combine 4 pixels into 1 pixel and end up with 6 MP files (via samsung.com).

The hot rumor today is:

Samsung will provide Fujifilm with APS-C and Medium Format pixel merge technology sensors.

The rumor is of a 36 megapixel APS-C sensor, that could be switched to 9, 18 or 27 megapixel according to your needs. You will also be able to switch between Bayer and X-Trans layout. Last but not least, the pixels will also be able to flip by 180° into black & white mode.

The source told me, this technology will be ready for the Fujifilm X-H2, Fujifilm X-T4 and Fujifilm X-Pro3, followed by a 150 megapixel medium format Fujfilm GFX 150.

This “universal all-in-one” sensor is Fujifilm’s answer to customers’ often impossible desires: one sensor, to satisfy them all!

But Fujifilm’s mission to deliver what we really desire and need does not stop here!

According to our source, the next step is the use of Vibranium from Wakanda for lens development, which should allow for a fully optically corrected XF 8-600mm f/0.85 pancake lens for less than $500.

It looks like our constant complaints finally pushed Fujifilm to re-invent the laws of physics.

This digital photography revolution starts today, with this rumor, on this special, very special day, that I will mark in my calendar… and you should do the same :).

stay tuned on FujiRuomors… not only April 1 ;)

Follow FujiRumors on Facebook, Instagram, RSS-feed and Twitter

Our Owners Groups

Our Facebook Pages

Share