Fujifilm Announces Free Inspection and Repair for X-E5 Strap Attachment Area – So Far Less Than 0.1% of Shipped Cameras Affected

Important Notice Regarding the “FUJIFILM X-E5” Digital Camera (Inspection of Strap Attachment Area)
November 20, 2025
FUJIFILM Corporation

Dear Valued Customers,

We have recently confirmed that, with respect to our FUJIFILM X-E5 digital camera, there is a potential issue where the strap lug attachment may loosen. Continued use in this condition could result in the strap attachment detaching from the camera body.
As of November 20, 2025, this issue has been identified in fewer than 0.1% of all units shipped.

Fujifilm will provide free inspection and repair services for affected products.
To determine whether any looseness exists, please contact your nearest Fujifilm Customer Service center. Authorized Fujifilm technicians will provide guidance on how to check the strap attachment and will perform inspection and any necessary repairs free of charge.

We thank you for your confidence in Fujifilm products and appreciate your understanding and cooperation.

[Applicable Part] Strap Attachment Area

[Applicable Products] FUJIFILM X-E5 Silver / Black

[Contact]

Should your FUJIFILM X-E5 digital camera be affected by this issue, please contact your nearest Fujifilm Customer Service center in your country.
FUJIFILM Worldwide Network

About My Fujifilm X-E5, Therapy Sessions, and the Art of Letting Go!

Yes guys, I own the Fujifilm X-E5.

And many have already reached out to me asking why I haven’t reviewed it yet on FujiRumors or if I ever will share a review about it.

Well, I’ll tell you below why I don’t think it makes sense to review it.

But if you want my opinion, let me share the three main problems I encountered with the X-E5.

Problem 1.

I needed half a day to convince my Fujifilm X-E3 to let go of the XF27mmF2.8 R WR — her lifelong companion.

After a complex psychotherapy session (yes, we talked it through), I gently explained that sometimes we just have to let go and move on. Sometimes growth requires change. And if she truly loved the XF27mmF2.8, she’d set it free — let it explore new resolutions, new autofocus algorithms, new X-Trans relationships that would help it grow in ways she never could if always stuck on the X-E4

Problem 2.

The Fujifilm X-E5 looks so perfect — clean lines, flawless build, an aura of quiet confidence — I was honestly terrified to scratch it. It felt like holding a piece of art instead of a camera.

But then my X-E3 gave me a therapy session. She reminded me that the marks we carry are proof of a fully life lived. She said: “you can’t protect your X-E5 from scratches without also protecting yourself from the joy of using it“.

I knew my Fujifilm X-E3 stole that line from one of the best books I’ve ever read, Extremely Loud and Incredibly Close by Jonathan Safran Foer, in which Jonathan wrote “you cannot protect yourself from sadness without protecting yourself from happiness“. But I somehow forgot about it, and it is nice that my X-E3 reminded me of that.

Problem 3.

Problem 3 required a group therapy session with a secret Fujifilm community — a place where we meet only to discuss and cry about the nonsense things Fujifilm does.

You’ll find people there who still haven’t emotionally recovered from last year’s autofocus firmware fiasco (finally fixed after months of collective suffering). Others are still clinging to hope for an X-Pro4 or X80, wondering why on earth Fujifilm poured tons of R&D into “GFX Eterna” instead. Then there are those waiting since 65 months for their pre-ordered Fujifilm X100VI and even a special support circle for those permanently traumatized by years of using the old Fujifilm Camera Remote app. We’ve all endured our share of pain.

My personal breaking point? Discovering that my new favorite EVF display setting — the “Classic Display Mode” — had simply vanished. Gone. For hours I frantically searched menus, reset settings, questioned reality. Nothing.

Only through the combined wisdom of the Fujifilm group did we uncover the truth: if you enable “Semi-Transparent” in the “Surround View Mode”, the Classic Display Mode disappears.

Why? No idea.

Some things in life just defy logic… and this is one of them.

So Why No Review?

It makes no sense to review perfection. ;)

Or as a fellow Fujifilm brother wrote in his Amazon X-E5 review, it deserves six out of five stars. I couldn’t have said it better myself — that’s exactly my rating, too.

So I’ll leave the formal reviews to those who make a living dissecting specs and pixel-peeping at 300%.

Honestly, I haven’t even watched a single X-E5 review since I own it. I couldn’t care less. Whether people praise it or tear it apart doesn’t matter to me. I own it. I love it. And that’s my review.

Get Yours

Fujifilm Dominates Japan’s Rankings with X-E5, X half, X-M5 – But the True Surprise Comes From a Different Model

MapCamera (one of the largest retailers in Japan) has shared the list of the top 10 selling cameras in August.

The Fujifilm X-E5 dominates the ranking by a large margin, followed by the Fujifilm X half which is high on the ranking since months (it was Nr.1 in June) and the Fujifilm X-M5 (3rd).

The orders for the X-E5 with 23/2.8 kit lens were so high at MapCamera, that they had to stop taking pre-orders on it. The situation is a bit better for the X-E5 body only, but also that one keeps selling out fast, too.

Quite surprisingly though the Hasselblad X2D II 100C made it in the ranking at the 10th spot. I’m impressed. It looks like DJI landed a big hit with the new Hasselblad.

via mapcamera

Fuji Guys X-E5 How-To Guide Reveals Unexpected Detail on New Feature

The Fuji Guys have just published a comprehensive Fujifilm X-E5 how-to guide on YouTube.

As a future X-E5 owner myself (hopefully not a too distant future, given its reported high pre-orders), I diligently looked at the entire video to get to know my future camera.

There are many features I am looking forward on my X-E5, from the film simulation dial to the super-customizable front lever, IBIS and more.

And one feature I am particularly intrigued about is the new, neat and cleanclassic display mode, which I believe will be my go-to setting in future.

Well, it comes surprising to me that the new classic display mode will be available only in the EVF and not on the LCD.

I don’t know if nobody has ever mentioned that until now, or if I somehow just missed this tidbit so far.

But if you were unaware of it (like me) consider this your friendly heads-up before you start wondering why the LCD won’t show it. ;)

Little Good News: Fujifilm X-E5 Shipping Anticipated to August 14 in USA

Just today major US retailers like BHphoto here and Adorama here have changed the Fujifilm X-E5 shipping date from August 28 to August 14. Other stores, like Moment here still show August 28 at the time of this article, but I guess they’ll change their date soon as well.

The new shipping date is valid for the X-E5 body only and also bundled with the new XF23mmF2.8 lens.

This puts the U.S. in line with Europe, where shipping was always supposed to start August 14.

The more X-E5 units start to ship from Japan/China to USA before August 1st, the better. Everything that is loaded on a ship starting August 1st will be subject to higher tariffs.